Communication Skills
It opens on a dialogue with a virtual client. The user chooses answers among those presented on the screen, and the dialogue is set in motion; * At the close of a dialogue, the program generates a qualitative and a quantitative assessment of user performance, on the basis of whether or not the time-tested tactics of the experts are put to good use. The virtual coach suggests Communication Skills to be improved to enhance user performance; * A complete rerun of the dialogue with the virtual client allows to measure the user's acquisition of winning tactics. Users can observe their progress as they evolve in expert hands.